Success Stories

You may be asking what Unison can do for you in specific terms of revenue or time efficiency or the overall success of your business. Glad you asked. The following are our customer's success stories - how implementaion of our solutions have changed and bettered the way they do business.

Qqest, a time-clock and time tracking software company, has focused its marketing efforts on telemarketing campaigns and pay-per-click Internet advertisements. Unison created a solution that allowed Qqest's internet lead to feed directly into Sage CRM SalesLogix and to be immediately distributed to sales personnel based on pre-determined factors. Then Unison went a step futher and enabled the capture of the key words that directed internet users to the Qqest website. Not only does this give Qqest the capacity to focus only on their most effective pay-per-click advertisements, but it enables them to realted specific search terms to higher sales volumes-a powerful and profitable tool. After Unison's solution implementation, Qqest sales productivity is up 30 percent.

Basic Research, a booming nutriceuticals company, often struggled in retrieving vital customer data since the information was spread over several applications. To solve this problem, Unison customized a single application to monitor and display all customer activity. Having this information in one place gives salespeople and customer service reps a complete understanding of the customer - their account balace, service contacts, order history, and more. Prior to the implementation of this solution, Basic Research required three full-time employees just to monitor order activity and sure on-time delivery. Now this formerly three-person job is accomplished in a matter of hours each day-saving Basic Research thousands of dollars each year.

While successful business, Qqest wanted to increase its profit potential. By observing the practices of Qqest's most successful salesperson, Unison patterned a workflow for their entire sales force. This workflow places all internet leads on a single screen. When a lead is highlighted, contact information, lead status, and communication history is brought up on screen. A single button schedules a follow-up call three days in the future. Other buttons send emails, request that literature be sent, or initiate a phone call. Implementaion of this system increased each salesperson's calls to over 150 per day, and increased customer renewals by 400 each month. During the first month of the implementaion of Unison's solution, sales were up $70,000.

Unison can facilitate this kind of success for you too. Contact us or request a quote. We look forward to working in unison with your organization.